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Q8dental's Updated Terms of Service

We have recently updated our Terms of Service. If you signed up for an account prior to September 3, 2019, we'll ask that you agree to these new Terms of Service when you use Q8dental's Services on or after September 10, 2019; until then, your prior Terms of Service will continue to apply to you. If you signed up for an account on or after September 3, 2019, these updated Terms of Service apply to you.

Terms of Service

Please read these Terms of Service ("Terms") carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using Q8dental's Services (as defined below), you agree to comply with and be bound by these Terms.

PLEASE NOTE: Section 5 of these Terms contains an arbitration clause and class action waiver that applies to all persons who access or use Q8dental's Services. If your country of residence is the United States, this provision applies to all disputes. If your country of residence is outside of the United States, this provision applies to any dispute between you and Q8dental brought in the United States. Section 15 affects how disputes with Q8dental are resolved. By accepting these Terms, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully.

Thank you for using Q8dental Services (defined below). These Terms constitute a legally binding agreement between you and Q8dental governing your access to and use of the Q8dental website (www.Q8dental.com), including any subdomains thereof, and any other websites through which Q8dental makes its services available (such as www.Q8dental.com) (collectively the "Site") and all associated services (collectively, "Q8dental's Services"). These associated services include providing you with a marketplace for ordering, paying for, and receiving dental supplies through Q8dental's network of dental suppliers ("Vendors") or any other services provided or facilitated by Q8dental including, without limitation, logistical support and customer service.

When these Terms mention "Q8dental," "we," "us," or "our," it refers to the company you are contracting with: Q8dental, Inc., 250 Towne Village Drive, Cary, NC 27513.

Our collection and use of personal information in connection with your access to and use of Q8dental's services is described in our Privacy Policy.

You agree to these Terms by accessing or using any part of Q8dental's Services, including by accessing or using the Site, registering for Services offered on the Site, or by accepting, uploading, submitting or downloading any information or content from or to the Site. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS OF USE, DO NOT USE Q8dental'S SERVICES.

1. SCOPE OF Q8dental'S SERVICES

Q8dental owns and operates the Site that links to these Terms. We are pleased to offer you access to Q8dental's Services, as well as the ability to participate in our marketplace and various promotions that we may provide from the Q8dental Site.

Your access and participation is subject to these Terms, our Privacy Policy, and any Rules for applicable promotions (collectively, the "Agreements").

Q8dental's Services may contain links to third-party websites or resources ("Third-Party Services"). Such Third-Party Services may be subject to different Terms of Service and privacy practices. Q8dental is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, product, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Q8dental of such Third-Party Services.

Additionally, due to the nature of the Internet, Q8dental cannot guarantee the continuous and uninterrupted availability and accessibility of Q8dental's Services. Q8dental may restrict the availability of Q8dental's Services or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measure that ensure the proper or improved functioning of Q8dental's Services. Q8dental may improve, enhance, and modify Q8dental's Services and introduce new Services from time to time.

2. USING Q8dental'S SERVICES
2.1 Your User Account

In order to use most aspects of Q8dental's Services, visitors and customers who use Q8dental's Services, (collectively "Users") must register for and maintain an active personal User account ("Account"). Account registration requires you to submit to Q8dental certain information related to you that Q8dental collects from you, through your use of Q8dental's Services, and from third parties as detailed in the Privacy Policy ("User Data"). To register for an Account, you may be required to submit User Data, including personally identifiable information ("PII") such as your name, phone number, email address, date of birth, or government-issued ID (i.e. medical license number). You grant Q8dental permission to collect and maintain your User Data, and to disclose the User Data you provide to third parties for verification purposes and to facilitate your use of Q8dental's Services as detailed in the Privacy Policy.

You also agree to maintain accurate, complete, and up-to-date information in your Account and that we and others may rely on your information as accurate, current and complete. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired identification on file, may result in your inability to access or use the Service.

All Q8dental Users must be at least eighteen (18) years of age to open an account with, make purchases from, or participate in promotions offered as part of Q8dental's Services. By using Q8dental's Services you expressly represent and warrant that you are at least 18 years old, are legally entitled to enter into this Agreement, and have the right, authority and capacity to enter into and abide by the Terms of Service of this Agreement.

Additionally, you are responsible for all activities that occur under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. You also agree that you are the sole authorized user of your Account, and you may not assign or otherwise transfer your Account to any other person or entity. Any attempt by another individual to use your Account may result in your inability to use the Service, and/or suspension from Q8dental's Services. You are responsible for the use of your Account and Q8dental expressly disclaims any liability arising from the unauthorized use of your Account. If you suspect unauthorized access of your Account or any other breach of security, you agree to notify us immediately. However, Q8dental recognizes that many of you are dental practices with office staff in charge making purchases. This paragraph does not prohibit you from allowing authorized staff members or employees to use your Account.

Q8dental reserves the right, in its sole discretion, to set the requirements for, or to suspend, disable, deny access to, or disallow the registration of your Account for any reason. If you believe your inability to access your Account or Q8dental's Services has been made in error, please contact our Customer Support team. You acknowledge and agree that Q8dental shall not be liable to you or any third party for any termination of your access to Q8dental's Services. The Terms of Service of this Agreement shall survive and endure beyond any termination, deletion, or suspension of your Account, or if you cease using Q8dental's Services.

If you wish to terminate, delete, suspend, or otherwise disable your Account or use of Q8dental's Services, please contact Customer Support. By registering for an Account, you acknowledge and agree that Q8dental must maintain certain User Data, including PII, for business, legal and/or operational purposes, including to prevent account abuse. Any remaining PII not necessary for this task will be deleted from your Account in a reasonable amount of time following the request. For further information on our privacy practices and how we handle your User Data, please review the Privacy Policy.

2.2 Q8dental Communications

By entering into this Agreement or using Q8dental's Services, you expressly consent and agree to accept and receive communications from Q8dental and/or Vendors that you transact with, including via email, text message, calls, and push notifications to the cellular telephone number you provided to Q8dental.

By consenting to being contacted, you understand and agree that you may receive communications (including those generated by automatic telephone dialing systems and/or which will deliver pre-recorded messages) sent by or on behalf of Q8dental, and/or Vendors, including but not limited to: operational or transactional communications concerning your Account or use of Q8dental's Services; updates concerning new or existing features of Q8dental's Services; communications concerning Promotions (defined below) run by Q8dental, Vendors, or third parties; and news or industry developments concerning Q8dental, Vendors, or third parties. Standard text messaging charges applied by your cell phone carrier will apply to text messages you receive.

IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, UNSUBSCRIBE FROM Q8dental'S PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF, INCLUDING CLICKING THE UNSUBSCRIBE LINK PROVIDED AT THE BOTTOM OF THE EMAIL. IF YOU WISH TO OPT OUT OF PUSH NOTIFICATIONS YOU MAY DO SO THROUGH YOUR DEVICE SETTINGS. IF YOU WISH TO OPT OUT OF PROMOTIONAL CALLS OR TEXTS, YOU MAY TEXT "STOP" FROM THE MOBILE DEVICE RECEIVING THE MESSAGES TO THE PHONE NUMBER YOU RECEIVED THE MESSAGE FROM.

YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE PROMOTIONAL TEXTS OR CALLS AS A CONDITION OF USING Q8dental'S SERVICES. IF YOU WISH TO OPT OUT OF ALL TEXTS OR CALLS FROM Q8dental (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS OR CALLS), PLEASE CONTACT OUR CUSTOMER SUPPORT LINE AT 1-800-517-1997. HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS OR CALLS MAY IMPACT YOUR USE OF Q8dental'S SERVICES.

2.3 Electronic Records & Signatures

You agree that your electronic signature while using Q8dental's Services is the legal equivalent of your manual or paper signature. You consent to receive any communications, records, receipts, notices, agreements, documents, and disclosures provided by Q8dental regarding your Account and Q8dental's Services electronically (collectively, "Electronic Communications"). We may provide these Electronic Communications to you via the Site, email, text message, push notification, chat, customer support, or other electronic communications.

In order to access and retain Electronic Communications, you will need at least the following computer hardware and software:

  • A device with an Internet connection
  • A current web browser
  • A valid email address
  • Storage space to save past Electronic Communications on your device or an installed printer to print Electronic Communications
2.4 Pricing, Shipping, Billing, Refunds, and Promotions
2.4.1 Pricing of Products Sold Via Q8dental's Site

As an online marketplace for dental supplies, Q8dental uses descriptions and/or images to illustrate the products available for purchase on its Site. These descriptions and/or images are provided for illustrative purposes only and may not reflect the actual packaging, contents, color, etc. of a particular product. Q8dental attempts to be as accurate as possible in the Product descriptions or images it uses. However, Q8dental is not a supplier and does not itself package, test, or label the Products available on the Platform. Q8dental does not warrant that Product descriptions and/or images available on its Site are accurate, complete, reliable, current, or error-free.

You understand and acknowledge that you may incur fees or charges from Q8dental or our Vendors in connection with the products purchased through the use of Q8dental's Services ("Charges"). All Charges will be identified in your cart prior to or during checkout, and in your receipt. Such Charges may include some combination of the following:

  • Retail Price — Retail price reflects the highest price published by any Vendor for a given product.
  • Sales Tax (see below)
  • Other Taxes — You may be charged additional taxes based on applicable laws and regulations. Such taxes may vary depending on the laws and regulations in place at the time of your purchase and will be specified on your receipt.
  • Shipping and Handling Charges — the amount the Vendor charges to ship the product(s) you are purchasing.
2.4.2 Sales Tax

Q8dental calculates, collects, and remits tax on sales made by Vendors of products that are shipped to users located in the states that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the Vendor to marketplace?s such as Q8dental that facilitate the Vendor's sale.

Marketplace Tax Collection is the process of Q8dental automatically calculating, collecting and remitting sales tax on behalf of all sellers for orders shipped to customers in states that have enacted Marketplace Facilitator or similar laws. Sellers cannot opt out of this tax collection. Sellers will not be responsible for remitting sales tax collected on orders sold by them on the Q8dental platform in these states.

For orders shipped to customers in all other states, Vendors remain responsible for the determination, collection and remittance of sales tax. Q8dental is unable to speak on behalf of a Vendor's tax obligations. Tax information for specific Vendors can usually be found on the vendor detail page under the "Sales Tax" section.

Sales tax is generally calculated based on the total selling price of each item. Depending upon the state's tax laws, the total selling price of the item may include shipping and handling charges.

Although tax is not required to be collected in states where the Vendor is not registered, this does not necessarily mean the transaction is not subject to sales tax. Purchases may be subject to use tax which must be remitted directly to the state by the customer purchasing the item. Purchases are not exempt from sales tax solely because they are purchased on the internet, by catalog or by other remote means. Please contact the tax authorities in your state for additional information about your responsibilities for remitting use tax. Links to all the states' tax administrative agencies can be found at https://www.taxadmin.org/state-tax-agencies.

Please note that amount of estimated tax appearing on an order may differ from the sales taxes ultimately charged at the time of credit card authorization.

2.4.3 Shipping and Handling

Q8dental is not responsible for the shipping and handling of products purchased through its Site.

Q8dental may provide an Estimated Time to Ship for products based on the historical shipping performance by a Vendor for a given product. Where product level information is not available, Q8dental provides the Vendor's overall historical shipping performance for all products sold by that Vendor. Estimated Time to Ship does not include transit time from the Vendor's facility to yours. Estimated Time to Ship is the average shipping performance for the past 90 days and does not represent a guarantee or promise of present or future performance.

Q8dental provides a Promised Handling Time for products based on handling time information provided by the Vendor. Q8dental encourages vendors to maintain this information but cannot guarantee that the Vendor will meet this performance level.

2.4.4 Payments

When you make a purchase via our site, we will ask you for your name, phone number, email address, shipping and billing address, and other information so we can fulfill your order. Please note that we use a third party payment service provider, and by providing this information to us, you are simultaneously providing the same information to our providers.

The payment processing and storage of your credit card information are handled by Stripe, Inc. Stripe will collect your credit card information and charge your credit card for the order, as further detailed below. For more information about Stripe's privacy practices, you can review here. Reviewing these policies will help you understand how Stripe collects, uses and safeguards the information you provide as part of a credit card transaction on our Site.

You agree to provide current, complete and accurate credit card and account information for all purchases made on our Site. You agree to make all payments for any order placed by you.

2.4.5 Returns

Q8dental is not responsible for your ability to return or receive refunds for any products purchased through its Site. Returns and/or Refunds are subject to the policies set forth by each Vendor as posted on Q8dental's Site, and each Vendor is responsible for providing any refunds. However, as part of its Services, Q8dental will help you arrange for any returns allowed by a Vendor?s policy. To arrange for a return, contact our Customer Service Department.

2.4.6 Promotions

From time to time, Q8dental may offer certain promotions or contests ("Promotions") that may confer discounts to products purchased from our Site or prizes awarded to contest winners. These Promotions are subject to additional terms and conditions ("Rules") and are incorporated herein by reference. All such Rules will be published on our Site during the period the Promotion is available.

2.4.7 Mobile Data Fees & Usage

Q8dental is not responsible for any fees or usage charges related to your access of Q8dental's Services. Your mobile network's data and messaging rates and fees may apply if you access or use Q8dental's Services from a device. You are solely responsible for acquiring and updating compatible hardware or devices necessary to access and use Q8dental's Services and any updates thereto. Q8dental does not guarantee that Q8dental's Services, or any portion thereof, will function on any particular network, hardware, or devices.

3. PRIVACY & CONFIDENTIALITY
3.1 Confidential Information

You agree not to use, disclose, or permit disclosure of, for any purpose other than as stated in this Agreement, (i) any technical, financial, strategic, and other proprietary and confidential information or data relating to Q8dental's business, operations, and properties; (ii) the technical, financial, strategic, and other proprietary and confidential information or data relating to the business, operations, or properties of any Vendor; (iii) the User Data or Personal Information related to any other User; (iv) any non-public information of Q8dental, any Vendor, or any User that such party designates as being proprietary or confidential, or of which the other party should reasonably know that it should be treated as confidential (collectively, "Confidential Information"). You agree that all Confidential Information shall remain the exclusive property of the disclosing party. You agree not to disclose or permit disclosure of any Confidential Information to third parties for any purpose except as permitted under these Terms, to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information, to prevent Confidential Information from falling into the public domain, and to return or destroy all Confidential Information of the disclosing party upon termination of this Agreement or at the request of the disclosing party subject to applicable law. In the event Confidential Information is required to be disclosed pursuant to the order or requirement of a court administrative agency, or other governmental body, you agree to provide prompt notice of such court order or requirement to Q8dental to enable Q8dental to seek a protective order or otherwise prevent or restrict such disclosure.

Notwithstanding the foregoing, Confidential Information shall not include any information to the extent it: (i) is or becomes part of the public domain at a time it is intentionally disclosed by Q8dental or has entered the public domain through no act or omission on the part of the receiving party; (ii) was possessed by the receiving party prior to the date of this Agreement without an obligation of confidentiality; (iii) is disclosed to the receiving party by a third party having no obligation of confidentiality with respect thereto; or (iv) is required to be disclosed pursuant to law, court order, subpoena or governmental authority, provided the receiving party notifies the disclosing party thereof and provides the disclosing party a reasonable opportunity to contest or limit such required disclosure.

3.2 User Privacy

Q8dental may collect User Data as detailed in the Privacy Policy. By entering into this Agreement, you affirmatively agree to Q8dental's collection, use, and sharing of your information and data as described in the Privacy Policy and any subsequent and future updates thereto. As Q8dental may update its Privacy Policy without notice, you agree to periodically review the Privacy Policy. You understand that Q8dental may retain your User Data for business, legal, regulatory, safety and other necessary purposes after this Agreement is terminated, and agree to Q8dental's use of your User Data.

3.3 Restricted Activities

With respect to your use of Q8dental's Services, you agree that you will not:

  • Impersonate any person or entity
  • Stalk, threaten, or otherwise harass any person
  • Violate any law, statute, rule, permit, ordinance, or regulation
  • Post, email, upload, deploy, send, or otherwise make available ("Transmit") any text, graphics, images, music, software, audio, video, code, files, programs, information or other materials ("Content") that is unlawful, harmful, threatening, abusive, harassing, hateful, violent, pornographic, defamatory, libelous, invasive of another's privacy, harmful to minors in any way, or otherwise offensive
  • Transmit any Content that advertises any illegal service or the sale of any items which are prohibited by the laws of your state of location, or any other jurisdiction of your location
  • Access Q8dental's Services using unauthorized means, unauthorized applications, or an unauthorized device; or Transmit any Content that attempts to gain unauthorized access to Q8dental's computer systems, networks, servers, software, hardware, telecommunications equipment, or any other internal or external Q8dental infrastructure (the "Q8dental Network")
  • Interfere with, disrupt, diminish the quality or performance of, or impair the functionality of Q8dental's Services or the Q8dental Network, or Transmit any Content designed to do the same
  • Surreptitiously intercept or expropriate any system, data, personal information, or any portion of the Q8dental Network or Q8dental's Services
  • Use Q8dental's Services in any way that infringes Q8dental's or a third party?s rights, including intellectual property rights, copyright, patent, trademark, trade secret, or other proprietary rights or rights of publicity or privacy
  • Modify, adapt, translate, reverse engineer, decipher, decompile, or otherwise disassemble any portion of Q8dental's Services or the Q8dental Network
  • Rent lease, lend, sell, redistribute, license or sublicense Q8dental's Services or access to our Services Use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, crawl, scrape, ?data mine?, or in any way reproduce or circumvent the navigational structure or presentation of Q8dental's Services
  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through Q8dental's Services
  • "Frame" or "mirror" any part of Q8dental's Services without Q8dental's prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other website for any purpose
  • Use or access Q8dental's Services to design or develop a competitive or substantially similar product or service
  • Use or access Q8dental's Services to copy or extract any features, functionality, or Content
  • Discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation
3.4 Termination

Q8dental may immediately, without notice, terminate this Agreement and/or stop providing access to its Services if (i) you have materially breached your obligations under these Terms, (ii) you have violated applicable laws, regulations or third party rights, or (iii) Q8dental believes in good faith that such action is reasonably necessary to protect the personal safety or property of Q8dental, its customers, or third parti

4. LICENSING AND INTELLECTUAL PROPERTY
4.1 License Granted By User

At times, you may be allowed post or submit feedback, comments, questions, reviews, and other content or information on Q8dental's Site. ("User Content"). You are solely responsible for, and the sole owner of the User Content that you upload, publish, display, link to, or otherwise make available on the Q8dental Site, and agree Q8dental is acting only as an interactive computer service for your publication of such User Content.

User Content may be posted so long as the content is not illegal, obscene, threatening, defamatory, an invasion of privacy, infringement of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of software viruses, political campaigning, commercial solicitation, links to other websites or any form of "spam". You shall not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any User Content.

By making available any User Content, you hereby grant Q8dental a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free right and license, with the right to sublicense through multiple tiers, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, distribute, broadcast and otherwise exploit such User Content in any media or format, or to prepare derivative works or incorporate into other works such User Content in any media or format. Nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any User Content. You acknowledge and agree that you do not acquire any rights to any research or commercial products that may be developed by Q8dental or its collaborating partners. You specifically understand that you will not receive compensation for any research or commercial products that include or result from your User Content.

You acknowledge and agree that you are solely responsible for all User Content that you make available through or to the Q8dental Site. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available or you have all rights, licenses, consents and releases that are necessary to grant Q8dental the above license to such User Content; and (ii) neither the User Content itself, you making it available, or Q8dental's use of the User Content will infringe, misappropriate or violate any third party rights, including, without limitation, any patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Q8dental reserves the right, but is not obligated, to review, monitor, reject or remove any User Content, at Q8dental's sole discretion at any time and for any reason, without notice to you.

We may, but shall not be obligated to, remove or edit any Submissions, including comments or reviews, for any reason.

4.2 Copyrights

Q8dental is the owner or licensee of all copyrights in and to the content on this website, including without limitation, (i) all materials, documentation, text, data, graphics, graphs, charts, buttons, photographs, videos, typefaces, music, sounds, HTML code, and interfaces contained on this website; and (ii) the design, selection and arrangement of this website. All rights reserved.

Unless otherwise specified, you are granted a personal, non-exclusive, non-transferable, limited right to access, use, and display this website and the materials provided hereon for the purpose of obtaining and reviewing your account information. Specifically, you are granted permission to view or download a single copy of the material on the website solely to access our services, place orders, and review your account information. When content is downloaded to your computer, you do not obtain any ownership interest in such content, any modifications of the content, or any use of the content for any other purpose than that expressly permitted herein. Ownership of all such content shall at all times remain with Q8dental or its licensors. Q8dental and its licensors reserve all rights not expressly granted to you. Use of the copyrightable material on this website for any purpose not expressly authorized herein without the prior written permission of Q8dental or its licensors is forbidden.

4.3 Trademarks

All trademarks, service marks, trade names, logos, and other designations (collectively the "Marks") are the sole property of Q8dental Inc., or other third parties that have granted Q8dental the right and license to use such Marks. Nothing contained on this website should be construed as granting any license or right to use any such Marks without the written permission of Q8dental or such third party that may own the Marks displayed.

5. DISPUTE RESOLUTION AND ARBITRATION AGREEMENT

This Dispute Resolution and Arbitration Agreement shall apply if (i) your country of residence is in the United States; or (ii) your country of residence is not in the United States, but any claims between you and Q8dental are brought in the United States.

5.1 AGREEMENT TO ARBITRATE

BY ENTERING INTO THIS AGREEMENT, YOU AND Q8dental MUTUALLY AGREE TO WAIVE OUR RESPECTIVE RIGHTS TO RESOLUTION OF DISPUTES IN A COURT OF LAW BY A JUDGE OR JURY AND AGREE TO RESOLVE ANY DISPUTE BY ARBITRATION, as set forth below. This agreement to arbitrate ("Arbitration Agreement") is governed by the Federal Arbitration Act and survives after the Agreement terminates or your relationship with Q8dental ends. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. Except as expressly provided below, this Arbitration Agreement applies to all Claims (defined below) between you and Q8dental, including our respective affiliates, subsidiaries, parents, successors and assigns, and each of our officers, directors, employees, agents, or shareholders.

5.2 CLAIMS.

Except as expressly provided below, ALL DISPUTES AND CLAIMS BETWEEN US (EACH A "CLAIM" AND COLLECTIVELY, "CLAIMS") SHALL BE EXCLUSIVELY RESOLVED BY BINDING INDIVIDUAL ARBITRATION SOLELY BETWEEN YOU AND Q8dental. The term "Claim" means any and all past, present or future disputes, claims or controversies between you and Q8dental, whether based in contract, statute, regulation, ordinance, tort (including, without limitation, fraud, misrepresentation, fraudulent inducement, negligence or any other intentional tort) or any other legal or equitable theory. The term "Claim" is to be given the broadest possible meaning that will be enforced and includes, without limitation, any and all claims arising out of or relating to: this Agreement and prior versions thereof (including the scope, applicability, breach, termination, enforcement, interpretation or validity thereof); the Site; Q8dental's Services; your relationship with Q8dental. All disputes concerning the arbitrability of a Claim (including disputes about the scope, applicability, enforceability, revocability, interpretation or validity of the Arbitration Agreement) shall be decided by the arbitrator, except as expressly provided below.

5.3 JURY TRIAL WAIVER.

BY AGREEING TO ARBITRATION, YOU UNDERSTAND THAT YOU AND Q8dental ARE WAIVING THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL FOR ALL CLAIMS, EXCEPT AS EXPRESSLY PROVIDED IN THIS ARBITRATION AGREEMENT. This Arbitration Agreement is intended to require arbitration of every claim or dispute that can lawfully be arbitrated, except for those claims and disputes which by the terms of this Arbitration Agreement are expressly excluded from the requirement to arbitrate.

5.4 CLASS ACTION WAIVER.

YOU UNDERSTAND AND AGREE THAT YOU AND Q8dental MAY EACH BRING CLAIMS IN ARBITRATION AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT ON A CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE BASIS ("CLASS ACTION WAIVER"). YOU UNDERSTAND AND AGREE THAT YOU AND Q8dental BOTH ARE WAIVING THE RIGHT TO PURSUE OR HAVE A DISPUTE RESOLVED AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on any basis other than an individual basis. The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on a class, collective, or representative basis. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims.

5.5 Arbitration Rules and Governing Law.

Any arbitration conducted pursuant to this Arbitration Agreement shall be administered by the American Arbitration Association ("AAA") pursuant to its Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth in this Agreement. Copies of these rules can be obtained at the AAA's website (www.adr.org) (the "AAA Rules") or by calling the AAA at 1-800-778-7879. Notwithstanding the foregoing, if requested by you and if proper based on the facts and circumstances of the Claims presented, the arbitrator shall have the discretion to select a different set of AAA Rules, but in no event shall the arbitrator consolidate more than one person's Claims, or otherwise preside over any form of representative, collective, or class proceeding. As part of the arbitration, both you and Q8dental will have the opportunity for reasonable discovery of non-privileged information that is relevant to the Claim. The arbitrator will decide the substance of all claims in accordance with applicable law, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users of Q8dental's Services, but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law.

5.6 Location of Arbitration.

Unless you and Q8dental otherwise agree, the arbitration will be conducted in the county where you reside.

5.7 Arbitrator's Decision.

The arbitrator may award any individualized remedies that would be available in court. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims. The arbitrator will provide a reasoned written statement of the arbitrator's decision which shall explain the award given and the findings and conclusions on which the decision is based. The arbitrator?s award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered by any court having jurisdiction thereof, provided that any award may be challenged in a court of competent jurisdiction. This arbitration undertaking is made pursuant to and in connection with a transaction involving interstate commerce, and shall be governed by and construed and interpreted in accordance with the Federal Arbitration Act at 9 U.S.C. Section 1, et seq.

Your responsibility to pay any AAA filing, administrative, and arbitrator fees will be solely as set forth in the AAA Rules.

5.8 Changes.

Notwithstanding the provisions of the modification-related provisions above, if Q8dental changes this "Dispute Resolution" section after the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement), you may reject any such change by sending us a notice to support@Q8dental.com with "Legal" in the subject line within 30 days of the date such change became effective, as indicated in the "Last Updated Date" above or in the date of Q8dental's email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Q8dental in accordance with the provisions of this "Dispute Resolution" section as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement).

6. MISCELLANEOUS
6.1 Indemnification

By entering into this Agreement and using Q8dental's Services, you agree to defend, indemnify and hold Q8dental, its licensors and each such party's parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all third-party claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) your violation or breach of any term of this Agreement, or any applicable law or regulation, whether or not referenced herein; (ii) your use or misuse of Q8dental's Services or Products available therein.

6.2 Disclaimer Of Warranties

Q8dental MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE Q8dental PLATFORM. Q8dental DOES NOT REPRESENT OR WARRANT THAT: (A) THE USE OF Q8dental'S SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, APPLICATION, SYSTEM OR DATA, (B) Q8dental'S SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH Q8dental'S SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN Q8dental'S SERVICES WILL BE CORRECTED, OR (F) THE Q8dental NETWORK OR OTHER ASPECTS OF Q8dental'S SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Q8dental'S SERVICES ARE PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY Q8dental. Q8dental MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF ANY SERVICES, PRODUCTS OR GOODS OBTAINED BY THIRD PARTIES THROUGH THE USE OF Q8dental'S SERVICES. YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF Q8dental'S SERVICES, AND ANY THIRD-PARTY SERVICES OR PRODUCTS REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

6.3 Delays

Q8dental's Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Q8dental does not guarantee the availability or uptime of Q8dental's Services. You acknowledge and agree that Q8dental's Services may be unavailable at any time and for any reason (e.g., due to scheduled maintenance or network failure). Further, Shipping and Handling from Vendors may be subject to limitations, delays, and other problems inherent in physical delivery, and Q8dental is not responsible for any delays, delivery failures, or other damages, liabilities, or losses resulting from such problems.

6.4 Limitation Of Liability

IN NO EVENT SHALL Q8dental, INCLUDING ITS LICENSORS, AFFILIATES, SUBSIDIARIES, PARENTS, SUCCESSORS AND ASSIGNS, AND EACH OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SHAREHOLDERS (COLLECTIVELY "Q8dental" FOR PURPOSES OF THIS SECTION), BE LIABLE TO YOU OR ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE). Q8dental SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS, DAMAGE, OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, Q8dental'S SERVICES INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE Q8dental'S SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER, RETAILER, BRAND, SPONSOR, OR OTHER THIRD-PARTY PROVIDER WHOSE ADVERTISING APPEARS ON Q8dental'S SERVICES OR IS REFERRED THROUGH Q8dental'S SERVICES, EVEN IF Q8dental HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Q8dental MAY INTRODUCE YOU TO VENDORS, BRANDS OR OTHER THIRD-PARTY PROVIDERS FOR THE PURPOSES OF PROVIDING MARKETPLACE SERVICES. Q8dental WILL NOT ASSESS THE SUITABILITY, LEGALITY, OR ABILITY OF ANY VENDOR, BRAND, OR OTHER THIRD-PARTY PROVIDER AND YOU EXPRESSLY WAIVE AND RELEASE Q8dental FROM ANY AND ALL ANY LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO SUCH THIRD PARTIES. Q8dental WILL NOT BE A PARTY TO DISPUTES, NEGOTIATIONS OF DISPUTES BETWEEN YOU AND ANY THIRD PARTIES.

YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA (OR ANY ANALOGOUS LAW OF ANY OTHER STATE), WHICH READS AS FOLLOWS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."

CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES AND DAMAGES. ACCORDINGLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

6.5 Notice

Q8dental may give notice by means of a general notice on its Site, email, telephone, text message or by written communication sent by first class mail or pre-paid post to your address on record in your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to Q8dental (such notice shall be deemed given when received by Q8dental) at any time by sending an email to: support@Q8dental.com. Please specify the reason for the email in the subject line so it can be forwarded to the proper department.

6.6 Assignment

This Agreement may not be assigned by you without the prior written approval of Q8dental but may be assigned without your consent by Q8dental to: (i) a parent or subsidiary; (ii) an acquirer of assets; (iii) a successor by merger; or (iv) any third party that assumes Q8dental's rights and obligations under this Agreement. Any purported assignment in violation of this section shall be void.